Beverage and Food Runner

  • Full Time
  • Dubai

Marriott

POSITION PURPOSE
• Serve guest needs by assisting the Food Server with delivery of food from kitchen and completing guest requests.

MAIN RESPONSIBILITIES
• Deliver food from kitchen to the guest ensuring accuracy and timeliness.
• Assist in clearing, cleaning and set-up of tables, chairs, linens, china, glass and silver for service in an unobtrusive manner.
• Anticipate guest needs, ascertain satisfaction, and respond urgently and appropriately to guest concerns and requests.
• Assist in stocking linens, china, glass, silver, and food items for service; assist in preparation of smaller items such as toast, soup, or beverages.
• Assist in the breakdown, cleaning and set-up of buffets and food stations.
• Comply with the Brand Standards.
• Work harmoniously and professionally with co-workers and supervisors.

PROFILE REQUIRED
Education
• Post graduate and basic Apprenticeship
Experience
• Minimum one year of food service or related work.
Key Competencies
• Communication skills
• Organisational skills
• Guest focus
• Discipline
Build Personal Effectiveness
• Personality: Warm, welcoming, smiling and pleasant.
• Act with integrity.
• Excellence in communication skills: verbally and listening.
• Exhibit self-confidence
• Make sound decisions
• Take initiative
Create Team Focus
• Build relationships
• Facilitate open communication
• Foster teamwork
• Promote team diversity
• Customer service orientation
Create High Performance Culture
• Able to multi-task and to set clear priorities
• Effective organisational development
• Take ownership
• Results oriented

Lead Change and Innovate
• Build support for change
• Drive continuous improvement
• Share best practices

Other skills (Language, Computers)
• Able to read and write excellent English and preferably another language
• Basic computer skills

Grooming:
• All employees must maintain a neat, clean and well-groomed appearance per Marriott International standards.
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

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