Inputs new and updated data into customer inventories using the Safekeeper system.
Manages the incoming data input process including keying label information, location information, investigating and resolving exceptions, acknowledging orders with customers and closing the work order. Verifies that all information is keyed accurately and in a timely manner
Manage the internal move data input process including the keying of all information, electronically moving cartons to new locations, investigating and resolving exceptions and closing the work order
Manage the destruction data input process including the selection of destruction candidates, keying changes, verifying that keyed information is correct, investigating and resolving exceptions, forwarding destruction certificates to customer and closing the work order
Manage the permanent removal process electronically including the keying of all PMO’s, verifying the information, investigating and resolving exceptions and closing the work order
Update customer contract information. Research and resolve problems and discrepencies through contact with customer, special project team, contract administrator and/or account manager
Print & mail receipt acknowledgements, monthend and quarterend customer requested reports
Assist customer service as needed
Perform other customer related tasks and special projects as requested
Directly responsible for ensuring timely and accurate processing of customer information in Safekeeper
High School diploma or equivalent
High level data entry skills required. Proficiency on a PC in an IBM compatible and MS DOS environment and familiarity with windows and word processing software; Strong organizational skills and a detail orientation required.
At least 1 year data entry experience in a service oriented environment with exposure to customer service.
It is the responsibility of every Iron Mountain employee:
to comply with all applicable laws, rules, regulations, and company policies
to exhibit ethical behavior in accordance with our Code of Ethics and Business Conduct
to complete required training within the allotted time frame
Click the Apply Now button below to apply
We (CAREERZONLINE) are not recruiters, instead we just sharing available jobs in worldwide, once you click on the Apply / job title / Send email to the provided email / will direct you to the career page of concerned job provider, so CAREERZONLINE is not directly or indirectly involve in any stage of recruitment.
For more job openings click the links below
POEA License No: POEA-217-LB-120619-R
Address G/F & 2/F, Quezon City, Metro Manila, Philippines