IT / Mobile Technician – Digital Cube Computer L.L.C

  • Full Time
  • Dubai

Digital Cube Computer L.L.C

Job Title: TECHNICAL SUPPORT

Hours: 08:00 AM TO 08:30 PM (02:00 – 04:00 LUNCH BREAK) (FLEXIBLE)

Location: DUBAI

A newly set-up computer and mobile repair store requires a technician to perform the below mentioned role and responsibilities. Since the store is freshly set up, initially the volume of work shall be very low and expects to pick up over a period. Looking for an efficient, hardworking, honest and reliable candidate who would work alongside the team to establish and develop the business into a major IT repair hub in the area.

Key responsibilities & duties

  • RESPONSIBLE FOR HANDLING TECHNICAL CLIENT QUERIES.
  • MAY BE REQUIRED TO VISIT CLIENTS RESIDENCE/WORKPLACE FOR TROUBLESHOOTING AND RESOLVING ISSUES.
  • PROVIDE COST /TIME ESTIMATES FOR ANY TECHNICAL JOB.
  • MANAGE AND MAINTAIN THE STORE IN THE ABSENCE OF SUPERVISOR / MANAGER.
  • PREPARE TIMELY REPORTS.
  • VARIOUS OTHER DAY TO DAY RESPONSIBILITIES.S

EXPERIENCE, Qualifications and Education Requirements

  • EDUCATION SHOULD BE ATLEAST HIGH SCHOOL OR ABOVE.
  • ATLEAST 3 YEARS OF IT EXPERIENCE, PREFEREABLY UAE BASED.
  • PROFICIENT IN INSTALLING AND CONFIGURING SOFTWARE / HARDWARE.
  • SHOULD BE ABLE TO DIAGNOSE AND REPAIR DESKTOPS, LAPTOPS, PRINTERS, PERIPHERAL DEVICES, TABLETS, MOBILE PHONES ETC.
  • SHOULD BE ABLE TO ASSEMBLE, DE-ASSEMBLE AND BUILD CUSTOM COMPUTER SYSTEMS.
  • BACKUP & INSTALLATION OF VARIOUS OPERATING SYSTEMS, PROGRAMS, DRIVERS, PATCHES ETC.
  • REGULAR MAINTAINENCE AND PROVIDING TECHNICAL SUPPORT TO CLIENTS.
  • SETTING UP, CONFIGURING, TROUBLESHOOTING ETC. OF NETWORKS, CABLES AND NETWORK DEVICES A MUST.
  • SETTING UP AND MAINTAING BACKUP SYSTEMS FOR IN-OFFICE DESKTOP COMPUTERS AND FILE SERVERS.
  • SHOULD BE ABLE TO BACKUP AND RECOVER DATA LOST DUE VIRUS INFECTIONS / HARD DISK FAILURE.
  • KNOWLEDGE OF PBX PHONE SYSTEM IS A PLUS.
  • KNOWLEDGE OF DATABASE PROGRAMMING AND ANY MAJOR PROGRAMMING LANGUAGE PREFERRED.
  • VERY GOOD EXPERIENCE DESKTOP, LAPTOP, SMART PHONES AND TABLETS REPAIRING AT CHIP LEVEL.

Preferred Skills

  • EXCELLENT TIME MANAGEMENT SKILLS.
  • GOOD INTERPERSONAL AND COMMUNICATION (ENGLISH) SKILLS.
  • WILLING TO WORK UNDER PRESSURE AND EXTENDED HOURS.

Job Type: Full-time

Required education:

  • High school or equivalent

Required experience:

  • Information Technology: 3 years


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