Sales Associate at Mango

Mango

Job Title: Sales Associate

Location: UAE, Dubai, The Dubai Mall

Department: Shop-Mango He

Key Accountabilities

  • Greet customers, offer assistance and serve them in order to ensure their needs are answered in a timely manner and in compliance with quality and customer service standards
  • Provide exceptional customer service by performing up-selling, cross-selling, suggesting alternatives and following up on customers’ requests.
  • Ensure smooth and efficient receiving process of items/shipments, as well as accurate stock keeping preventing security risks and thefts by performing physical and electronic inventory as required, reporting broken alarms, incidents, suspicious activities.
  • Arrange and replenish on a continuous basis the shop shelves and ensure that the shop floor and shelves are kept clean and tidy at all times in alignment with the brand’s image and coordination standards.
  • Handle cash register and transactions with the customers in an effective and accurate manner as required.
  • Take accurate measurements for any needed alteration, assign price according to set price list (when applicable) and coordinate needed alterations.

Qualifications, Experience, Knowledge

  • High School Degree
  • Fluency in English
  • Proficiency in MS office

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