Service Associate – Airport Representative

  • Full Time
  • Qatar

Shangri-La Hotel

Shangri-La Hotel Doha is located in the heart of the premier business district; West Bay is the first choice for international business travelers amongst other luxury hotels in Doha. Shangri-La Hotel, Doha delivers a unique blend of Asian and Qatari Hospitality. The luxurious accommodation and lifestyle facilities are complimented with the most exciting collection of dining and entertainment choices, offering exceptional value.

Duties:
Gives a positive first and last impression to guests, handles guest requirements, gives accurate directions and necessary information to guests, assists with guest luggage, escorts guest to the room, valet park guest vehicles, delivers messages, parcels and guest amenities.
Accurately and efficiently coordinates with the hotel on guest arrivals, pickups and deliveries at the airport.

Requirements:
At least 2 years experience in a similar position in a 5* hotel. Valid Qatar driving license is an advantage.
Excellent communication skills in English (oral and written). Fluency in Arabic is an advantage
Physically fit, active and can deal with pressure. Highly motivated and passionate about the job and his career
Proven track of delighting guest

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