Spa Attendant

Fairmont Fujairah Beach and Resort

Primary Location :United Arab Emirates-Fujairah-Fairmont Fujairah Beach and Resort

Employee Status :Regular

Spa Attendant

For guests seeking rejuvenation, inspiration and personalized attention, Fairmont Hotels & Resorts offers a wide selection of exceptional Spa experiences. As a Spa Attendant, your warm service and knowledge of our spa and beauty products will assist guests in re-creating the luxury in their very own home.

Summary of Responsibilities:
Reporting to the Spa Operations Manager, responsibilities and essential job functions include but are not limited to the following:

Consistently offer professional, friendly and engaging service

Attend to customers in a professional and polite manner while up-selling merchandise

Ensure the retail and reception area is clean and neatly maintained at all times

Perform all cashiering duties

Provide basic sales techniques and promote Spa merchandise to customers while maintaining an accurate guest profile

Ensure all telephone and on-line orders are accurate and shipped efficiently

Partake in the boutique’s inventory and stock-taking activities

Have knowledge of all spa treatments available and related merchandise

Follow department policies, procedures and service standards

Follow all safety policies

Other duties as assigned

Qualifications:
Previous Retail or Spa experience required

Computer literate in Microsoft Window applications andor Point of Sales System required

Must be revenue driven

Must possess a professional presentation

Strong interpersonal and problem solving abilities

Highly responsible & reliable

Ability to work well under pressure in a fast paced environment

Ability to focus attention on guest needs, remaining calm and courteous at all times

Physical Aspects of Position (include but are not limited to):

Frequent walking and standing throughout shift

Occasional lifting and carrying up to 20 lbs

Occasional bending, kneeling, pushing, pulling, sitting

Occasional ascending or descending ladders, stairs and ramps

Visa Requirements:
Please include verbiage around hotel’s ability to support visas/ work permits

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