To provide an exceptional service experience in a professional and efficient manner to all guests, ensure maximum customer satisfaction and continuously provide and exquisite chocolate experience.
· Ensure complete and thorough knowledge of all menu items to describe and recommend when required.
· Write guest orders on order slips, suggestive sell and enter orders into POS System for transmittal to kitchen staff.
· Follow business procedure / SOP’s for handling voids and cash handling mistakes.
· Ensure all store and administration, is completed accurately and on time, including customer database cards
· Follow service standards as per SOP
· Reports to Headwaiter
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POEA License No: POEA-217-LB-120619-R
Address G/F & 2/F, Quezon City, Metro Manila, Philippines