• Full Time
  • Dubai


Job Outline

We are looking for a Waiter/ Waitress for one of our Food and Beverage concepts in Dubai, UAE – Il Caffe Di Roma.

The successful candidate will be responsible for the front of the house daily shift operational activities of the store to ensure that customer satisfaction is achieved on the food quality and that work standard is being observed in the work area.

  • Greeting and welcoming customers, ensuring the correct menus are always available, providing consistently excellent customer service by demonstrating thorough product knowledge by managing the ordering, suggesting selling and all payment procedures are adhered to, in particular cash handling, and performed in an accurate and precise manner to avoid customer complaints.
  • Setting up and cleaning the front of house service areas (dining, toilet and counter tops areas) and ensuring the guest tables are cleaned and relayed in a quick and efficient manner according to the standards, and that the subsequent handover and closing duties are ready for the store operations during every shift.
  • Being present at the pre-service briefing and remaining in constant communication with the kitchen team and delivering ordered food to the customer table in accordance to the table standard in a timely manner.
  • Reporting service area faulty equipment, machinery, service-ware and any related issues/incidents to the Manager to ensure smooth running of daily store operations.
  • Using proper handling techniques and equipment to ensure safe handling of merchandise.
  • Being aware of possible damage, theft or potential safety hazards, reporting observations immediately to store manager.

Minimum Qualification

  • High School Diploma or Equivalent Experience

Minimum Experience

  • 2 years’ experience in a similar role

Skills, Knowledge and Abilities

Job Specific:

  • Good Communication skills
  • Strong customer service orientation and POS skills
  • Ability to adapt to a multi-cultural environment

Generic Skills:

  • Conceptual thinking, Analytical Ability, Presentation Skills, Priority Setting, Self-Management

Job Type: Full-time

Job Location:

  • Dubai

Required education:

  • High school or equivalent

Required experience:

  • Waiter/ Waitress: 2 years

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