Waiter / Waitress – Millennium Hotels

Millennium Hotels

Welcome to our World
Our Vision at Millennium & Copthorne Middle East and Africa is to be the preferred hotel company for our guests, colleagues, and owners while achieving exceptional growth.
We have an Ambition to operate 100 preferred hotels by year 2020.

Job Location
The luxury 5 star Bab Al Qasr offers a truly unique Middle Eastern experience with authentic Arabic hospitality, with 677 rooms set on its own private beach in Abu Dhabi’s exclusive Corniche area, its iconic Arabesque architecture and sumptuous interiors are designed for discerning business travelers, looking for a taste of modern Arabia. With its breath taking lobby, superb views and world class facilities, Bab Al Qasr impresses on all level.

Key Job Responsibilities
Perform all necessary tasks to service food & beverage according to the standard of performance manual of the hotel
greet and seat customers and serve them in a professional, discreet and personalized way
Acquire in depth knowledge of the food & beverage menu of the assigned outlet in order to assist and provide advice to guests
Consistently monitor quality of food & beverage being served
Practice good customer relations and attend to customer complaints/queries satisfactorily
Responsible for maintaining hygiene and cleanliness standards in the outlet
Responsible for all service preparations before, during and after the service
Ensure minimum wastage, breakage and spoilage
Actively use up selling techniques to exceed guest expectations and increase revenue

Qualifications

Ideally have a diploma / degree in hospitality or vocational training in food & beverage
Previous experience as Waitress in a high volume restaurant
Good command of English and additional skills (e.g. guest service and interpersonal) essentials

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