Waitress – Burj Khalifa at the Top

  • Full Time
  • Dubai

Burj Khalifa L.L.C

To provide exceptional F&B service to our guests visiting the world’s highest observatory deck.Ensuring that every guest in the attraction is being granted full attention, reception and best possible care. With his/her friendly and courteous attitude, he/she supports and maintains the good reputation of Burj khalifa.

Main Duties

Strict following of service standards, closing and opening check lists.
Helps to organize the assigned station Cannepes and Beverages in terms of cleanliness and equipment
Performs special duties as assigned by the duty Team leader.
To be familiar with local food hygiene and HACCP guidelines as per Dubai Municipality
To permanently have a clean appearance (including complete uniform, tag, polished shoes, perfect grooming, decent make up for waitress, dressed hair etc..), and gives the impression of a well trained organized and disciplined team.
Participates in decoration and preparing the floor for promotions and special events.
Ensure a proper, correct order taking to speed-up service and that guests are getting the correct order.
Handle all complaints by calling immediately the duty Team Leader.

PERSONAL

Ensures a team spirit and working discipline.
Make sure that all rules and regulations according to Emaar guidelines are in use.

MATERIAL, INTERNAL ACCOUNTING SYSTEM INVENTORY:

Ensures a careful handling of all attraction material.
Control all attraction material and eliminate chipped, broken or cracked dishes.

FURNITURE, OPERATING EQUIPMENT AND MACHINES:

Keep all attraction furnishing clean and polished in accordance with the cleaning schedule.
All damaged furniture and machines are repaired with a maintenance request.
To report all defective lighting, fixtures and other electrical matters.

PERSONAL PROFILE

Displays emotional maturity and sensitivity in dealing with others.
Operates with integrity and objectivity at all times
Organised and demonstrates good planning skills
Proactive to address and resolve issues.
Ability to work in a fast paced work environment
A Team player.
First class people skills and the ability to communicate effectively across a multi-national, multi-cultural environment.
The ability to deliver results within a pressurised deadline driven environment.

Qualifications

Qualifications & Experience (Competencies Required)

At least 1-2 years experience as a waiter preferably in Banqueting and events in a 5 Star hotel.
Certificate in Catering would be an advantage

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